Choosing a Unified Communications (UC) service is one way that charities can gain control of their running costs while at the same time benefiting from a modern, flexible communications service that can adapt to a range of communication needs.
Now, you can better empower your regional, national or even global network of volunteers!
In addition, our services allow non-profit organisations to create a modern communications network without having to buy or maintain an expensive communications infrastructure.
For a more in depth view on what UC can do for Charities read our Blog –
Select a Package to Suit your Needs
Unified Communications (UC), the technology platform that integrates all digital communications in one user-friendly system, promises to transform the third sector in the next five years.
Manage 100+ calls Instantly - Ideal for Contact Centres
With a tailor-made UC system, charities can manage a high volume of inbound calls easily. If a number of lines are busy, don't worry - the call will be patched to the next available call handler in the queue.
Scale Up as your Charity Grows
Maximise the potential of existing hardware and software and transform basic direct line phone systems into VoIP telephony. The system is scaleable to adapt to the needs of the your charity, so that there is no need to invest in expensive infrastructure in busy periods, such as over Christmas.
Cloud Access For Workers in the Community
A lot of charity work takes place outdoors, or in the community, make sure you teams can communicate effectively .
Do You Run a High Volume Call Centre?
Ask us about the OpenScape Xpert product, which was developed for high-volume instant communication. This open system is fully customisable to reflect the needs of both the charity and the individual user.
Charities can configure a single user-friendly platform where workers can access voice calls, instant messaging, voice mails, instant call back, video messaging and email on a single screen.
For all communication requirements and engagement styles
Raise quick questions and keep in touch throughout the day with our modern IM feature.
Not only can you keep your existing number, but you get a choice of local numbers
Set up unlimited internal video conferencing bridges with clients, colleagues and partners
Great for call centres, calls with vulnerable people and training
Reduce expenditure with handset and 'spider phone' rental for a low monthly fee.
High quality support
Call us any time for technical advice and questions.
Quickly and easily add new users as your charity grows, or to support busy periods!
Hunt / Pickup group
Increase call efficiency by directing incoming calls to a particular number to a pre-determined group of extensions, rather than a certain handset.
CRM integration support
Integrate our software with your favourite CRM solution for even more convenience